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Service management
Implementation of an ITIL based methodology for managing IT services delivered towards internal and external customers, including service level agreements - Awareness creation, service management workshops.
Gemeentekrediet van Belgie (Community Credit Bank of Belgium) / Dexia
Implementation of an ITIL based methodology for managing IT services delivered towards internal and external customers, including service level agreements - Awareness creation, service management workshops.
Gemeentekrediet van Belgie (Community Credit Bank of Belgium) / Dexia
See: Projects
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